Terms & Conditions

This website is provided for your general information and to help you learn about our clinic, our team, and the treatments we offer. By accessing the site, you agree to use it only for lawful purposes and in a way that does not infringe the rights of, or restrict the use of, the site by any other person.

We may update, change, suspend, or discontinue any part of the website at any time without notice. We are not responsible for any inconvenience that may result from such changes.

The content on this website, including descriptions of aesthetic, skin, hair, laser, dental, slimming, and wellness treatments, is provided for informational purposes only. It is not intended to be, and must not be used as, a substitute for professional medical advice, diagnosis, consultation, or treatment.

Any decision about whether a treatment is suitable for you must be made during a private consultation with a qualified medical professional at the clinic, who can assess your individual medical history, expectations, and suitability. Treatment options, techniques, and recommendations can only be confirmed after such a consultation.

Do not rely on information on this website to make medical decisions. If you have a medical concern, please consult a licensed medical professional. In case of a medical emergency, contact local emergency services immediately.

When you submit an inquiry or booking request through our website, WhatsApp, phone, or email, you are requesting a consultation or appointment. Your request is confirmed only once a member of our team has formally acknowledged and scheduled it.

• Please ensure the contact details you provide are accurate so we can reach you.
• Appointments may be subject to availability and to our clinic’s internal policies.
• If you need to reschedule or cancel, please inform us in advance through our contact channels.
• Submitting an inquiry does not by itself create a patient relationship or a treatment agreement.

Individual results from aesthetic, medical, and wellness treatments vary based on many factors, including age, medical history, skin type, lifestyle, expectations, and adherence to aftercare instructions. Any results shown on our website, social media, or other marketing materials reflect the experience of specific individuals and should not be interpreted as a promise of similar outcomes for every patient.

We do not guarantee any specific outcome, recovery time, or satisfaction level for any treatment. Realistic expectations and personalised recommendations will be discussed during your consultation.

Any prices, packages, promotions, or offers shown on our website are provided for general reference. They may change at any time without prior notice and may be subject to availability, eligibility, and specific terms and conditions of the relevant campaign.

Final treatment pricing is confirmed during consultation, based on your assessment and the treatment plan recommended for you. In the event of a discrepancy between the website and the pricing confirmed in-clinic, the in-clinic confirmation applies.

All content on this website — including text, imagery, logos, graphics, icons, photography, videos, layout, and the Kayla Medical Center brand — is owned by or licensed to Kayla Medical Center and is protected by applicable intellectual property laws.

You may view and read the content for personal, non-commercial purposes. You may not copy, reproduce, republish, distribute, modify, or use our content, brand, or imagery for commercial purposes or for any other website, publication, or platform without our prior written consent.

When using this website, you agree that you will not:

• Use the website in a way that violates any applicable law or regulation.
• Attempt to gain unauthorised access to our systems, servers, or databases.
• Upload or submit any harmful code, virus, or malicious content.
• Impersonate another person or misrepresent your identity.
• Use automated tools to scrape, harvest, or collect information without consent.
• Submit false, misleading, or abusive content through our forms or messaging channels.

We reserve the right to restrict or block access to users who misuse the website or our communication channels.

Our website may contain links to third-party websites, tools, or social media platforms for your convenience. These links are provided as a reference, and we do not control or endorse the content, policies, or practices of those third parties.

Accessing third-party websites is at your own risk, and their own terms and privacy policies apply to your use of them. Kayla Medical Center is not responsible for the availability, accuracy, or content of any external site.

To the extent permitted by law, Kayla Medical Center, its owners, employees, and affiliates will not be liable for any indirect, incidental, consequential, or special loss or damage arising from:

• The use of, or inability to use, this website.
• Reliance on any information published on this website.
• Technical issues, interruptions, or errors on the website.
• Any third-party website, tool, or service accessed via our links.

Nothing in these terms limits or excludes any liability that cannot be limited or excluded under applicable UAE law.

These Terms & Conditions and your use of this website are governed by the laws of the United Arab Emirates and, where applicable, the Emirate of Dubai. Any dispute arising in connection with these terms will be subject to the non-exclusive jurisdiction of the competent courts of Dubai, UAE.

[Insert specific governing regulator, court, or dispute-resolution venue here once confirmed with your legal advisor.]

We may update these Terms & Conditions from time to time to reflect changes to our services, legal requirements, or business practices. The most recent version will always be available on this page, with a revised “Last updated” date. Continuing to use the website after changes are posted constitutes your acceptance of those changes.

If you have any questions about these Terms & Conditions, please get in touch:

• Kayla Medical Center
• Al Warqa 1, Dubai, UAE
• Phone: +971524429032 / +971524463292
• Email: info@kaylamedical.com

These Terms & Conditions are provided for general informational purposes and do not constitute legal advice. Specific regulatory references should be confirmed with your legal advisor.